Service Detail

Vicidial management subscriptions for reliable call-center operations.

We handle updates, tuning, SIP coordination, and support workflows so your agents stay focused.

Starter Vicidial Management

Managed Vicidial support for smaller calling teams.

$50

monthly billing available

Configure

Tech Stack

VicidialAsteriskSIP trunk setup
  • Managed operations coverage
  • 24/7 operational oversight
  • Ticketed support and change handling
  • Routine maintenance
  • Queue review support

Growth Vicidial Management

Broader dialer management for growing call-center operations.

$80

monthly billing available

Configure

Tech Stack

VicidialAsteriskCall recording reviewSIP routing
  • Managed operations coverage
  • 24/7 operational oversight
  • Ticketed support and change handling
  • Performance tuning
  • Priority support queue

Premium Vicidial Management

High-touch management for larger Vicidial and call-center operations.

$100

monthly billing available

Configure

Tech Stack

VicidialAsteriskSIP routingQA workflow support
  • Managed operations coverage
  • 24/7 operational oversight
  • Ticketed support and change handling
  • Advanced routing review
  • Priority escalation

Vicidial and Call Centers

Use for Vicidial management, dialer operations, and call-center workflow coordination.

vicidial@elevenorbits.com

Use this address for questions related to vicidial management, scoping, onboarding, or managed service coordination.

Managed by ElevenOrbits

Support and operations stay with our team across all managed services.

Customers do not self-manage infra from this portal. We handle monitoring, maintenance, and day-to-day operations.

Fixed-price plans now start with account access, then configuration, card payment, and a confirmation page before the portal opens.

Contact-sales plans route through the department contact flow first.

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