Billing and Renewal Guide

Wallet balance can be applied to recurring service charges.

If wallet balance does not cover the full due amount, a saved card or another payment route may be needed.

Customers should keep billing information and payment methods current before renewal dates.

Manual payment submissions require verification before funds are applied.

Payment screenshots or references should match the amount, date, invoice, and account.

Unverified payments may require more information or may be declined.

Invoices record service charges and payment state.

Billing questions should include invoice number, account email, date, amount, and payment reference.

Billing support is available through the portal or billing@elevenorbits.com.