Frequently Asked Question
Happy to Answer All Your Questions
No, we believe in complete transparency. There are no hidden fees or unexpected charges. The price you sign up for is the price you pay, and you will not see “surprise” extra charges on your credit card at the start of the month.
Once your order is confirmed, you can access your VPS details directly from your Account Page on our website. We will also send an email to your registered address containing your IP address, login credentials, and instructions on how to connect.
We are here to help. If you cannot access your VPS or face any server issues, you can contact us immediately through our support channel. You can also log a ticket directly from your account dashboard.
If you are not satisfied with our services for any reason within the first week of your purchase, you are eligible for a refund.
We offer both. A Standard (Unmanaged) VPS gives you full control to set up the server yourself, while our Managed VPS service means our team handles the technical setup, updates, and maintenance for you, so you can focus on your business.
Yes, we provide specialized WordPress Hosting optimized for speed and security. It comes pre-configured so you can get your website up and running quickly without worrying about complex server settings.
Absolutely. We provide Business Email solutions that allow you to use your own domain name (e.g., yourname@yourcompany.com) for a professional look, distinct from free email providers.
Yes, our services are scalable. You can easily upgrade your VPS resources (RAM, CPU, Storage) or move to a higher hosting plan directly from your client area whenever your website traffic increases.